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How to Cancel Your Subscription
How to Cancel Your Subscription

This guide walks you through how to cancel your AutoNotes subscription.

Updated over 6 months ago

If you're considering canceling your AutoNotes subscription, we want to make the process as smooth and straightforward as possible. Here's a step-by-step guide on how to cancel your account:

Step 1: Log In to Your AutoNotes Account

  • Visit the AutoNotes website.

  • Log in with your credentials.

Step 2: Access Your Account Settings

  • Once logged in, navigate to the Settings page. This is found on the main menu (sidebar located on the left of the screen).

Step 3: Navigate to the Billing Section

  • Within the settings page, locate the tab labeled 'Billing'.

  • This section will display your current membership details.

Step 4: Opt for Cancellation

  • In the billing section, underneath "Current plan benefits" you will find an option to 'Cancel subscription'.

  • Click on this option.

Step 5: Confirm Your Cancellation

  • You will be prompted to provide a reason for cancellation as well as leave us a comment - this helps us improve our services.

  • Confirm your choice to cancel. You'll receive a notification that your cancellation is processed.

Step 6: Email Confirmation

  • After confirming cancellation, an automated email will be sent to your registered email address when the billing period is over. This serves as a confirmation of your subscription cancellation.

What Happens Next?

  • Access: You will continue to have access to your AutoNotes account until the end of your current billing cycle.

  • Final Billing: Your account will not be charged in the next billing cycle following your cancellation.

Need Help?

If you encounter any issues or need further assistance during the cancellation process, please reach out to our support team:

  • Via Intercom Chat: Use the Intercom chat feature on our website for immediate assistance.

  • Email Support: You can email support directly at [email protected]

We are always here to help and ensure that your experience with AutoNotes, even when coming to an end, is as smooth as possible.

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