Skip to main content

Client Privacy & Data Handling

AutoNotes is built to keep client information private and secure. PHI is allowed inside the AutoNotes application under a signed BAA, and all data you enter is protected with HIPAA-aligned safeguards.

Updated today

Using PHI in AutoNotes

  • PHI can be used in the Clients feature (names, DOB, demographics, etc.).

  • PHI should never be entered on the public website (autonotes.ai), only inside the secured app (app.autonotes.ai).

How AutoNotes Protects Client Data

  • All data is encrypted in transit (TLS) and at rest (AES-256).

  • Saved recordings are encrypted.

  • Access is controlled through roles, least-privilege permissions, and audit logging.

Privacy Settings Your Org Controls

Under Settings β†’ Privacy, your organization can choose:

  • Whether documents are saved automatically

  • Whether recordings are stored or auto-deleted

  • How client records are shared within the org (Off / Global / Individual)

Summary

PHI is fully supported and protected inside the AutoNotes application under your BAA. You decide how much client information to enter, while all stored data remains encrypted and access-controlled.

Did this answer your question?